AI voice agents that sound human — and convert like one.
ElevenLabs + Twilio + OpenAI GPT-4o — outbound calls for reminders, qualification, follow-ups; inbound for receptionist, support, bookings.
Sub-500ms latency, 30+ languages, compliance-aware (TRAI / TCPA / GDPR), CRM-integrated. Launch in 4–6 weeks.
Six voice agent categories we ship
From outbound reminders to inbound receptionists — voice automation that actually completes the call.
Outbound AI Voice Agents
AI agents that place calls — appointment reminders, lead qualification, payment follow-ups, customer-survey calls, renewal reminders.
Inbound AI Receptionists
AI answers your business line — routes calls, takes messages, books appointments, answers FAQ, escalates to human with full context.
Support Overflow & Call Deflection
Handle peak-time support call volume with AI — Tier-1 answers, ticket creation, callback scheduling — without making customers wait 30+ minutes.
Industry Voice Agents
Pre-built voice agent templates — restaurant reservation, clinic appointment, real-estate inquiry, salon booking, home-service dispatch.
Real-time Transcription & Coaching
Transcribe and analyse live sales/support calls — coach reps, surface insights, auto-fill CRM, detect compliance issues, summarise post-call.
Voice + CRM / ERP Integration
Voice agents that read and write your CRM / ERP — log the call, update the deal stage, create a follow-up task, send a recap email automatically.
The voice AI stack we build on
Voice TTS
Speech-to-text
Telephony
LLMs
Orchestration
CRM / ERP
Calendars
Observability
Work with us the way that fits your business
Single-Use Voice Agent
One use case (e.g., outbound reminders OR inbound receptionist) live in 4 weeks.
- 1 voice agent flow
- Twilio + ElevenLabs
- 1 CRM integration
- Call recording + transcripts
- 30-day support
Voice Operations Suite
Inbound + outbound + transcription, multi-language, full CRM/ERP integration, analytics dashboard.
- Inbound + outbound
- Multi-language
- Full CRM/ERP
- Analytics dashboard
- Compliance setup
- 3-month optimisation
Managed Voice AI
We run the voice agent — uptime, voice tuning, prompt updates, compliance monitoring, monthly reporting.
- 24/7 monitoring
- Voice + prompt tuning
- Compliance updates
- Monthly QBR
- SLA-backed support
From compliance audit to live voice agent in six weeks
Use-case & Compliance Audit
Week 1Map call flows, success metric, telephony region, compliance requirements (TRAI / TCPA / GDPR). Output: a fixed-scope plan with go/no-go on compliance.
Voice & Script Design
Week 2Pick the voice (ElevenLabs library or custom clone), design the conversation tree, write prompts, plan fallback to human, define handoff context.
Build & Integrate
Weeks 2–4Twilio number + ElevenLabs voice + LLM orchestration + CRM integration. Recording, transcript archive, observability all wired in.
Pilot & Tune
Week 5Run 50–500 pilot calls. Measure successful-outcome rate, latency, customer satisfaction. Tune prompts, voice cadence, fallback triggers.
Launch & Operate
Week 6 onwardsFull launch with 24/7 monitoring, monthly tuning, compliance review, and quarterly business reviews tied to outcome metrics (bookings, deflection, recovery).
Why teams choose us for voice AI
Real-time conversational
Sub-500ms turn latency. Customers don't feel they're talking to a 'press 1 for sales' menu — they have an actual conversation.
Human-grade voices
ElevenLabs library or a custom-cloned voice in your brand. Natural cadence, accent options, multilingual switching mid-call.
Telephony-grade reliability
Twilio / Vonage / Plivo / Exotel infrastructure with failover, recording archive, and SIP compatibility for enterprise PBX.
Compliance built in
TRAI DLT / TCPA / GDPR-aware outbound: opt-in checking, recording disclosures, do-not-call list respect, region-specific rules.
CRM / ERP context
Caller ID → CRM lookup → personalised call. Outbound calls update deal stages, create tasks, log recaps. Voice is just another channel into your system of record.
Cost-engineered
Voice can rack up bills fast. We route by complexity (Haiku/Mini for routine, GPT-4o for nuanced), cache responses, and optimise call duration.
Voice AI for every industry
Frequently asked questions
How natural is the AI voice?
Modern voices (ElevenLabs, OpenAI TTS, Cartesia) are indistinguishable from humans for the first 30–60 seconds, and convincing throughout. We pick the voice that fits your brand and the call type, and tune cadence/style per use case.
What's the latency? Is it real-time?
We target sub-500ms turn latency (the gap between the customer finishing speaking and the AI responding) using LiveKit/Pipecat orchestration, streaming STT (Deepgram), streaming TTS (ElevenLabs), and low-latency LLMs (GPT-4o, Claude 3.5 Haiku, Groq Llama). Real-time is the norm now, not the exception.
Can the AI handle interruptions and complex conversation?
Yes. With proper agent orchestration (LiveKit / Pipecat / custom) the agent handles interruptions, partial answers, topic changes, and clarification requests. We design every flow with escape hatches — silence detection, frustration detection, human handoff.
Is it legal to make outbound AI calls?
Legal but heavily regulated. India: TRAI DLT registration, opt-in consent, time-of-day rules. US: TCPA — prior express written consent for marketing, DNC compliance. EU: GDPR + ePrivacy. We audit your use case against jurisdiction and build the compliance in (or recommend an inbound-only setup if outbound isn't viable).
How long to launch an AI voice agent?
A single use case (e.g., outbound appointment reminders) launches in 4 weeks. A full voice operations suite (inbound + outbound + transcription + CRM integration) typically takes 6–8 weeks.
What does it cost?
Setup: ₹2L–₹8L ($2.5K–$10K) depending on scope. Per-minute cost (passthrough): ₹3–₹12/min ($0.04–$0.15/min) for voice + LLM + telephony combined. Monthly retainer for managed operations: ₹40K–₹3L/month ($500–$3.5K).
Can the voice agent speak Hindi, Tamil, Arabic, Spanish, etc.?
Yes — 30+ languages with native-grade quality on ElevenLabs and OpenAI TTS. The agent can also switch language mid-call if the caller speaks a different language than detected.
Does it integrate with Odoo / HubSpot / Salesforce / Zoho?
Yes. Caller ID → CRM lookup → personalised greeting. Outbound calls auto-update deal stage, create follow-up tasks, log call recap. We routinely connect to all major CRMs and to Odoo (any version).
Ready to launch your AI voice agent?
Free 30-minute audit including compliance check. We'll send a fixed-price proposal within 48 hours.